Shipping Policy

Effective Date: [Launch Date]

Thank you for shopping with The Alure Co. Every order is carefully inspected, packaged by hand, and prepared with care to ensure it arrives in excellent condition. The following Shipping Policy explains our order processing times, shipping procedures, and delivery expectations.

Order Processing

Orders are processed in the order they are received.

Please allow up to 2 business days for us to prepare and fulfill your order before it ships.

Business days are Monday through Friday, excluding weekends and major U.S. holidays.

Daily Processing Cut-Off Time

Our daily order processing cut-off time is 3:00 PM Mountain Time (MT).

• Orders placed before 3:00 PM MT on a business day are considered received that same business day.
• Orders placed after 3:00 PM MT will begin processing on the next business day.
• Orders placed on Saturday, Sunday, or a U.S. holiday will begin processing on the next business day.

Please note that our processing time refers to the time it takes us to prepare and ship your order. It does not include the shipping carrier’s delivery.

While many orders may ship sooner, we ask customers to allow the full processing window before contacting us regarding shipment status.

Shipping Methods

Available shipping options and estimated delivery times are displayed during checkout.

Once your package has been shipped, delivery times depend on the shipping carrier selected and your destination.

Shipping Confirmation

Once your order has been fulfilled, you’ll receive a shipping confirmation email containing your tracking number.

Please allow up to 24 hours for tracking information to become active after your shipping label has been created.

Shipping Delays

The Alure Co. is not responsible for shipping delays caused by circumstances outside of our control, including but not limited to:

• USPS or other shipping carrier delays
• Severe weather
• Natural disasters
• High shipping volume
• Customs processing
• Holidays
• Incorrect shipping information provided by the customer

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an incorrect address is provided and your order has not entered fulfillment, please contact us immediately.

For The Alure Co., an order is considered fulfilled once a shipping label has been created or purchased.

Once a shipping label has been created, we are unable to change the shipping address, cancel the order, or make modifications.

If a package is returned because of an incorrect or undeliverable address, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

Once a package has been accepted by the shipping carrier, responsibility for delivery rests with the carrier.

If your tracking information indicates your package was delivered but you cannot locate it, we recommend:

• Checking around your delivery location
• Asking household members or neighbors
• Contacting the shipping carrier directly

If you need assistance, we’re happy to help guide you through the carrier’s claims process.

Order Cancellations

Orders may only be canceled before they have entered fulfillment.

For The Alure Co., fulfillment begins once a shipping label has been created or purchased.

After a shipping label has been created, orders cannot be canceled or modified.

Contact Us

If you have any questions regarding your shipment, please contact us.

The Alure Co.

Email: Support@thealureco.com

We appreciate your patience and support as we carefully prepare every order. Our goal is to ensure your products arrive safely and that your experience with The Alure Co. is exceptional from the moment you place your order until it arrives at your door.

Processing Examples

Order Placed	Estimated Ship Date
Monday before 3:00 PM	Ships by Wednesday
Monday after 3:00 PM	Ships by Thursday
Tuesday before 3:00 PM	Ships by Thursday
Tuesday after 3:00 PM	Ships by Friday
Wednesday before 3:00 PM	Ships by Friday
Wednesday after 3:00 PM	Ships by Monday
Thursday before 3:00 PM	Ships by Monday
Thursday after 3:00 PM	Ships by Tuesday
Friday before 3:00 PM	Ships by Tuesday
Friday after 3:00 PM	Ships by Wednesday
Saturday or Sunday	Processing begins Monday; ships by Wednesday