Terms of service

Terms of Service

Effective Date: [Launch Date]

Welcome to The Alure Co. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.


1. Acceptance of Terms

By accessing or using this website, you confirm that you are at least 18 years of age or are using this website with the supervision and permission of a parent or legal guardian.

Your continued use of our website constitutes your acceptance of these Terms, our Privacy Policy, and any other policies posted on our website.

The Alure Co. reserves the right to modify these Terms at any time. Updated versions become effective immediately upon posting.


2. Products & Product Information

The Alure Co. specializes in handcrafted fragrance oils, concentrated body oils, body butters, and related body care products.

We make every effort to accurately display product photographs, descriptions, colors, ingredients, and fragrance information. However, because products are handcrafted in small batches and viewed on different devices, slight variations in appearance, packaging, labels, or color may occur.

These variations are normal and do not affect product quality.


3. Fragrance Inspiration & Trademark Disclaimer

The Alure Co. creates original fragrance products inspired by well-known fragrance profiles.

Any references to designer fragrances, fragrance houses, trademarks, or brand names are provided solely to help customers understand the fragrance inspiration or scent profile of our products.

The Alure Co. is not affiliated with, endorsed by, sponsored by, licensed by, or associated with any designer, fragrance house, or trademark owner.

All trademarks, logos, product names, and brand names referenced remain the property of their respective owners.


4. Orders

After placing an order, you will receive an email confirming that your order has been received.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing errors
  • Suspected fraud
  • Billing issues
  • Shipping restrictions
  • Violation of these Terms

Orders become final once they enter fulfillment.

For The Alure Co., an order is considered to have entered fulfillment once a shipping label has been created or purchased.

If you need to cancel or modify your order before fulfillment begins, please contact us as soon as possible at orders@thealureco.com. While we cannot guarantee cancellation requests, we will make every reasonable effort to accommodate requests received before fulfillment has started.

After fulfillment begins, orders cannot be canceled, changed, or modified.


5. Pricing & Availability

All prices displayed on our website are listed in U.S. Dollars (USD).

We strive to ensure pricing is accurate at all times. However, pricing errors may occasionally occur due to human error, technical issues, or website updates.

The Alure Co. reserves the right to:

  • Correct pricing errors at any time
  • Update product pricing without prior notice
  • Modify promotions or discounts
  • Limit purchase quantities
  • Discontinue products or collections without notice

If an item is listed at an incorrect price, we reserve the right to cancel the order before shipment and issue a full refund.

Product availability is not guaranteed until your order has been accepted and processed. Products may sell out or become unavailable without notice.


6. Shipping

Orders are typically processed within our stated processing time.

Shipping estimates are provided for convenience only and are not guaranteed.

Once your package has been transferred to the shipping carrier, delivery times are outside of our control.

The Alure Co. is not responsible for delays caused by:

  • USPS or other shipping carriers
  • Weather
  • Customs processing
  • Holidays
  • Natural disasters
  • Incorrect addresses supplied by the customer

Customers are responsible for providing an accurate shipping address before completing their purchase.


7. Returns, Refunds & Cancellations

Please review our Return & Refund Policy for complete details.

Due to the personal nature of fragrance and body care products, all fragrance oils, body oils, and body butters are considered final sale once opened or used.

Returns, refunds, or exchanges are not accepted for:

  • Opened products
  • Used products
  • Tested products
  • Tampered products
  • Products returned in unsellable condition

Orders may only be canceled before fulfillment begins.

For The Alure Co., fulfillment begins once a shipping label has been purchased.

If your order arrives damaged, defective, or incorrect, please contact us at Support@thealureco.com within 48 hours of delivery with photographs of the product and packaging.


8. Product Use & Customer Responsibility

Customers are responsible for using products safely and according to any instructions provided.

Because every individual’s skin is different, we recommend performing a patch test before full application.

Discontinue use immediately if irritation occurs.

Customers are responsible for reviewing ingredient information before purchasing if they have allergies or sensitivities.

The Alure Co. is not responsible for allergic reactions, misuse, or improper storage of products.


9. Intellectual Property

All content on this website is owned exclusively by The Alure Co., including but not limited to:

  • Product names
  • Logos
  • Branding
  • Website design
  • Product photography
  • Graphics
  • Marketing materials
  • Product descriptions
  • Written content

No content may be copied, reproduced, distributed, republished, or used without prior written permission from The Alure Co.


10. Limitation of Liability

To the fullest extent permitted by law, The Alure Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of our website
  • Purchase or use of our products
  • Shipping delays
  • Product misuse
  • Website interruptions

Our total liability shall never exceed the purchase price paid for the product giving rise to the claim.


11. Privacy

Protecting your personal information is important to us.

Information collected during checkout is used solely to:

  • Process your order
  • Communicate regarding your purchase
  • Improve your shopping experience
  • Comply with legal obligations

We do not sell customer personal information.

Please review our Privacy Policy for additional information.


12. Governing Law

These Terms of Service shall be governed by and interpreted under the laws of the State of Colorado, without regard to its conflict of law principles.

Any disputes arising under these Terms shall be resolved in accordance with applicable Colorado law.


13. Contact Information

If you have any questions regarding these Terms of Service, our products, or any policies on our website, please contact us.

The Alure Co.

Email:Support@thealureco.com

Website: www.thealureco.com

We are committed to providing exceptional customer service and will do our best to respond promptly to all inquiries.

By using this website or placing an order with The Alure Co., you acknowledge that you have read, understood, and agreed to these Terms of Service.